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Non-Emergency Medical Transportation | Chicago and NW Indiana

Extended Care Medical Transportation is your partner in health - providing safe, dependable, non-emergency medical transportation (NEMT) and handicap-accessible wheelchair transportation in Chicago, the surrounding areas, and NW Indiana. Our experienced NEMT staff gives you the care and quality service you deserve with the professionalism you expect. We are not just a medical transportation service; we're your trusted caregivers on the road helping you live your best life, regardless of any limitations.

Turning Disabilities into Endless Possibilities

Pride Drives Our Non-Emergency Medical Transportation Services

Services You Can Depend On!

Your trust and well-being are at the very core of our service. We understand that people with physical and/or cognitive challenges still need reliable, professional, and comfortable travel options, and that is exactly what our in-house specialized NEMT team delivers - every time. We want to serve you and positively impact the lives of those you care about. From medical visits to social events and everything in between - we are there for you.

Non-Emergency Medical Transportation (NEMT)

We understand your health is a priority, but we know that not every appointment is an emergency. That’s why we offer safe and accessible non-emergency transport to medical and non-medical destinations, allowing you to live your best life with ease and peace of mind.

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Wheelchair Transportation

Your wheelchair shouldn't limit where you go. Whatever type of wheelchair, scooter, or other mobility aids you use, we have specialized vehicles to make your ride comfortable and hassle-free. With Extended Care Medical Transportation, you're not just accommodated but welcomed.

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Senior Transportation

Age is just a number, and your mobility shouldn't define you. Our experienced NEMT staff are specially trained to provide the extra care you deserve, no matter what you need, ensuring you arrive safely and comfortably wherever life takes you.

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Handicap Transportation

We go beyond just getting you where you want or need to be. Our handicap transportation service is designed to transport handicapped individuals while ensuring maximum safety and comfort. With us, you're never a burden - you're our valued guest.

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Special Needs Transportation

We understand that everyone has different needs and requirements. Whether it's a physical disability, mental disorder, developmental issues, or sensory impairment - our transportation specialists have the training and expertise to deal with the different disabilities with compassion and special care.

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Bariatric Wheelchair Transportation

You deserve a service that prioritizes your comfort and dignity, no questions asked. Our specially-equipped vehicles can accommodate even the largest wheelchairs with plenty of extra space, while our trained staff ensures you have a safe and smooth journey every time.

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Transportation for Hospital and Post-Op Discharges

Leaving the hospital can be both a relief and a logistical challenge. For procedures involving anesthesia, hospital protocols require special, pre-approved transportation for discharges. Our patient transport service is approved by all medical facilities. With years of experience in dealing with this process, we have the know-how to ensure you’re cared for safely and properly after being discharged into our care. Let us simplify your journey back home.

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Stairs Assistance

Stairs should never be a barrier to your freedom. We always use two trained experts to assist you with stairs - giving you complete comfort and peace of mind that you are in safe hands while providing the utmost care and professionalism, allowing you to focus on what truly matters - living your life.

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Corporate Medical Transportation Accounts

Arranging reliable, non-emergency medical transport for your patients, clients, or students can be difficult and burdensome. That’s why we offer easy-to-schedule, customized transport services to meet your requirements, whatever they may be. With us, safety and reliability come together as standard.

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Specialized Transportation Fleet

We have a complete range of reliable, specialized NEMT medivans to suit your requirements, whatever they may be, and we never use cramped or tight minivans. Our spacious, full-sized vans are all equipped with high-end professional-grade lifts and the highest quality equipment in the industry, allowing you comfort in knowing that your transportation needs will be met.

Tailored Solutions for Diverse Mobility Needs

We know that one size doesn't fit all with non-emergency medical transportation, and we genuinely care about your unique mobility needs. Our full fleet of NEMT vehicles and expert team have the training and experience to handle any and all situations to make your trip as comfortable and reliable as possible.

Your Comfort and Safety - Our Priority

We take immense pride in maintaining our fleet of specialized NEMT vehicles to the highest standards - all of which are ADA-compliant and undergo the most rigorous inspections conducted by the Illinois Department of Transportation multiple times a year.Our certified in-house drivers undergo thorough training and conduct daily safety checks on every vehicle before use to ensure your experience is seamless and entirely stress-free

Why Choose Us?

We're proud to say we stand out in Chicago, a city full of options. When you decide to book with us, you're not just arranging non-emergency medical transportation; you're entrusting us to be a reliable lifeline. Rest assured, professionalism and quality service are our way of life. You're not just a customer but part of our close-knit community.

Your Safety, First and Foremost

Your safety is our commitment. Our vehicles are furnished with the latest handicap lifts and safety equipment, and our certified drivers are trained to follow safety protocols during transport. We prioritize you and your well-being at every turn - allowing you to focus on what really matters to you.

Reliability You Deserve

We understand that life is unpredictable, but your transport shouldn't be. We pride ourselves on being the dependable choice, always punctual to the minute, and ready when you are. In a world full of maybes, we're your definite.

Professionalism

Our drivers are proud to be ambassadors of our service to you and take great satisfaction in providing every patient with the respect and courtesy they deserve. With us, you can expect a professional touch from your first hello to your last goodbye and everything in between.

Full Service

We offer more than just a “door-through-door” transport service; we can provide the complete experience. We can take care of everything required from the moment we meet the patient, from stairs assistance to helping check in at appointments and much more. With our full range of services, there is nothing we cannot handle.

We Wait for You

Your time is valuable. That's why we wait for you during your appointments, ensuring you're picked up when YOU are ready. With immediate return pickups, you can say goodbye to long waits and the fear of being left stranded. Our customers have come to love the prompt return pickups you can only expect with our VIP-like service.

Customer Satisfaction

The highest-rated medical transport service by customers with an unmatched quality of service for over two decades, your happiness is our measure of success. We strive to meet and exceed your expectations with every trip. Your positive experience fuels our passion for continuous improvement in everything we do.

How It Works

It doesn't matter who you are or your mobility issues; getting from one place to another should be as simple as it sounds. At Extended Care Medical Transportation, we strive to make all your trips in and around Chicago seamless, personal, and comfortable, no matter what you need. All you have to do is make a phone call - we handle the rest!

1

Book Your Transport

Give us a call and provide the details of your trip, and our dispatchers will have you scheduled within minutes - with no application or prior authorization required!

CALL US TO SCHEDULE

2

We Get You There

Our drivers will arrive to pick you up and take you to your destination safely and on time. We can help with checking in to your appointment, getting you settled in at the office, and will even wait on you until you are finished.

3

You Call For Return Pickup

As soon as your appointment is over, all you have to do is call, and we will be there.Our patients' average time from calling to return pickup is the best in the industry - only three minutes!

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Check Out What People Think Of Us

Our Reviews

From those who found assistance and comfort in our attentive NEMT care to those who depend on our punctuality, your experiences shape our commitment to being more than just a transportation service. Read what our community says and share your journey with us.

Very happy using this company for my elderly father who has at least 1 doctor appointment a week. They made him feel comfortable and also helped him in and out of the house without any discomfort. Very pleased with their professionalism and great service. Will continue to use their company from now on.

John I.

Great service and great experience. This was the first time using this company, i was a little skeptical at first if we should transport my aunt in our personal vehicle and decided to call this company. They were very detailed over the phone and we felt comfortable giving them a chance and we are glad we did. We will be using you guys again! Thank You!

Cynthia N.

Great service! Helped with stairs! They Helped me transport my mom from oak lawn to silver cross hospital and they were on time, extremely friendly and courteous. They waited for me and picked me up with no wait time. I would recommend them to all my family and friends

Mary R.

Easy scheduling. Driver was very comforting for my grandma. Will use your service again. Thanks

Michael M.

One word "AWESOME"....as noted by others Extended Care Med. Transportation is dependable, personable and professional. There were no issues in scheduling services in addition Billy was always accessible for any additional inquiries. I highly recommend their service and will definitely use E.C.M.T. in the future.

Jod B.

On time to the minute. Wonderful, personable driver. Absolutely stress free!

Paula H.

Excellent service from start to finish. Our driver was a few minutes early and handled the transfer and securing of the wheelchair in a professional and kind manner. We called for our return trip and waited no longer than 2 minutes for the van to arrive. Would highly recommend and plan to use again.

Cathy T.

This company's quality of care has been absolutely stellar. They came to pick up my grandmother at the exact time I requested and even came upstairs to her room to physically bring her down the stairs to the van. They even brought her back to her bed, which is great because she has little functioning in her legs. Their customer service was also phenomenal because they made my grandmother feel less anxious about her doctor appointment by acting so nice to her and giving her a warm environment. Absolutely will use this company again!

Randy D.

I needed medical transportation for a family member this past New Year's Eve , later in the afternoon, to an urgent aid. Extended Care went above and beyond to help figure this out logistically. They were at the house in about 75 minutes from my first call and stayed with us until the examination was over. I really appreciated the assistance with the van and coming up with ways to get through the situation we had!

Brenda K.

+1 (708) 429-2082

What Are You Waiting For?

Call Us And Schedule

Booking your handicap-accessible ride has never been easier. With one simple phone call, you get full peace of mind that you will receive the highest quality service at affordable rates!

Friendly, reliable, and on time - every time.

From the first call, we're here to make your trip hassle-free and easy to schedule.

CALL US TO SCHEDULE
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Service Coverage

We currently provide services all over Chicago, the surrounding areas, and NW Indiana. However, we are always expanding, so please call us for the most up-to-date coverage areas.

  • Illinois - Chicago
  • Illinois - Orland Park
  • Illinois - Tinley Park
  • Illinois - Oak Lawn
  • Illinois - Naperville
  • Illinois - Joliet
  • Illinois - Bolingbrook
  • Illinois - Romeoville
  • Illinois - Downers Grove
  • Illinois - Des Plaines
  • Illinois - Lombard
  • Illinois - Elmhurst
  • Illinois - Palos Heights
  • Illinois - Mokena
  • Illinois - Oak Forest
  • Illinois - Frankfort
  • Illinois - Evergreen Park
  • Illinois - New Lenox
  • Illinois - Lockport
  • Illinois - Woodridge
  • Illinois - Oak Park
  • Illinois - Palos Hills
  • Illinois - Chicago Ridge
  • Illinois - Midlothian
  • Illinois - Burbank
  • Illinois - Lemont
  • Illinois - Burr Ridge
  • Illinois - Alsip
  • Illinois - Plainfield
  • Illinois - Wheaton
  • Illinois - Worth
  • Illinois - Blue Island
  • Illinois - Homewood
  • Illinois - South Holland
  • Illinois - Westmont
  • Illinois - Calumet City
  • Illinois - La Grange Park
  • Illinois - Hazel Crest
  • Illinois - Crestwood
  • Illinois - Country Club Hills
  • Illinois - Hickory Hills
  • Illinois - Markham
  • Illinois - Flossmoor
  • Illinois - Matteson
  • Illinois - Lansing
  • Illinois - Berwyn
  • Illinois - Cicero
  • Illinois - Maywood
  • Illinois - Shorewood
  • Illinois - Hinsdale
  • Illinois - La Grange
  • Illinois - Western Springs
  • Illinois - Justice
  • Illinois - Bridgeview
  • Illinois - Harvey
  • Illinois - Richton Park
  • Illinois - Chicago Heights
  • Illinois - Lisle
  • Illinois - Crest Hill
  • Illinois - Darien
  • Illinois - Summit
  • Illinois - Brookfield
  • Illinois - Westchester
  • Illinois - Park Forest
  • Illinois - Lyons
  • Illinois - Willow Springs
  • Illinois - Steger
  • Illinois - Sauk Village
  • Illinois - Forest Park
  • Illinois - Melrose Park
  • Illinois - Villa Park
  • Illinois - Northlake
  • Illinois - Franklin Park
  • Illinois - River Forest
  • Illinois - Elmwood Park
  • Illinois - Bellwood
  • Illinois - River Grove
  • Illinois - Warrenville
  • Illinois - Manteno
  • Illinois - Winfield
  • Illinois - Addison
  • Illinois - Glendale Heights
  • Illinois - Aurora
  • Illinois - Skokie
  • Illinois - Evanston
  • Illinois - Elk Grove Village
  • Illinois - Park Ridge
  • Illinois - Bourbonnais
  • Illinois - Carol Stream
  • Illinois - Bloomingdale
  • Indiana - Hammond
  • Indiana - Munster
  • Indiana - Dyer
  • Indiana - Griffith
  • Indiana - Hobart
  • Indiana - Gary
  • Indiana - Schererville
  • Indiana - Merrillville
  • Indiana - Crown Point
  • Indiana - Highland

Need Transportation?

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Type of Trip *

What Are You Waiting For?

Fill Out The Form To Schedule

Taking the first step towards stress-free, reliable, and compassionate non-emergency medical transportation in Chicago and the surrounding areas has never been easier. By filling out the form, you're not just scheduling a trip but investing in a service committed to making each journey as comfortable and personalized as you deserve.

Let Extended Care Medical Transportation elevate your NEMT experience - because you shouldn't settle for anything less.

Whether for routine medical visits, social events, or specialized appointments, our fleet is fully equipped, and our team is trained to meet your unique needs. Don't leave your comfort and safety to chance; choose a service that understands and values you.

After submitting the form with your trip details, a scheduler will contact you to finalize the trip.

Use the Contact Us button below to call one of our transportation specialists for a faster response and a simpler booking process.

CONTACT US

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